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Cammeray Public School

Cammeray Public School

A safe and caring learning environment

Telephone02 9955 7200


Feeback Guide

We welcome the opportunity to receive feedback and improve our services. We are committed to resolving complaints promptly and at the first point of contact, wherever possible. 

We will support anyone that may need assistance to make a complaint. All complaints will be handled fairly, objectively and promptly.

Our school uses the department's School Community Charter to ensure all of our communication is collaborative and respectful.

How do I approach the school?

From time to time parents or other members of the community may need to approach the school to:

• discuss the progress or welfare of their child

• express concerns about actions of another child/ren

• enquire about school policy or practice

It is, therefore, necessary to have procedures in place so that a safe, harmonious school environment is maintained. The best results usually flow from working together.

Parents are required to make an appointment to see their child’s teacher, Deputy Principal or the Principal. Please email the school office with the details of your concerns.

Trying to talk to teachers when they are trying to teach, manage children or engage in another conversation is inappropriate.

Anyone entering the school grounds is expected to:

• Enter via the front gate on Palmer Street and proceed to the main office. All visitors to the school must sign in using the QR code.

• Follow school procedures governing entry and respectful interactions on school grounds.

• Treat all persons associated with the school with respect and courtesy.

• Keep clear of all buildings and entrances except those relevant to your being at school.

• Allow staff to supervise, follow up and manage students in accordance with our School Behaviour and Management Plan.

• Leave the grounds when requested.

Any person prohibited from entering the school grounds by a Court Order or the Inclosed Lands Act must request permission to attend the school by emailing the Principal. These matters will be considered on a case by case basis.

You can view further information by watching the Department of Education video Making a complaint, providing feedback or a compliment.